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Digital vs Physical Product - Automatic fulfillment

It would be great to have an option that marks all products in digital-only orders as fulfilled while leaving orders containing physical products unfulfilled.

My Shopify store is connected to ShipStation, and I sell music in both physical and digital formats. When a customer buys a vinyl record, I want them to receive the accompanying digital download immediately. However, the physical order must remain unfulfilled until the record has actually been shipped.

Currently, if downloading the digital file causes the order to be marked as fulfilled, ShipStation displays a quantity of “0” for the physical line item. For example, if a customer purchases the vinyl edition of an album and then downloads the included digital files, the vinyl can appear in ShipStation with a quantity of zero.

Shopify’s Digital Downloads app handles this correctly. A digital file can be attached to a physical product and delivered to the customer through the order status page without marking the physical product or order as fulfilled.

Would it be possible for your app to handle mixed physical and digital orders in the same way?

Thank you,
Spencer

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