Handle refunded/cancelled orders
Revoke access to digital content for orders that were refunded or cancelled. Ideally, this should happen automatically. At the least, Filemonk should flag these orders for review.
Revoke access to digital content for orders that were refunded or cancelled. Ideally, this should happen automatically. At the least, Filemonk should flag these orders for review.
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Comments2
Sandesh Kini
Mar 1, 2024
Hey everyone! We added a new feature to automatically revoke access for refunds, partial refunds and cancellations in orders. Filemonk will track these cases and remove full access or allow partial access to downloads.
Here's a quick guide on setting it up: https://filemonk.crisp.help/en/article/disable-access-for-refunded-partially-refunded-or-cancelled-orders-143dxhd/
Hope this helps! Please do try out the feature and let us know if you run into any issues with it!
GlenBreretonJr
Jan 30, 2024
This is very important. All merchants should be paid for their products and not be at the mercy of people gaming the system.