Revoke Access
Whether it be a refund request or because the customer exchanged the product, I would love to be able to go into an individual order and revoke the access.
Whether it be a refund request or because the customer exchanged the product, I would love to be able to go into an individual order and revoke the access.
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Comments1
Sandesh Kini
Mar 1, 2024
Hey there! Thanks for the feedback. In a recent update, we added this feature to Filemonk. You can now -
Manually revoke access to any order: https://filemonk.crisp.help/en/article/disable-access-to-downloads-for-any-order-1toon2z/
Automatically revoke access to refunded orders: https://filemonk.crisp.help/en/article/disable-access-for-refunded-partially-refunded-or-cancelled-orders-143dxhd/
Automatically revoke access for high risk orders: https://filemonk.crisp.help/en/article/disable-access-for-high-risk-orders-xgmy2m/
Take a look at these guides, and let us know if that helps you with controlling access to downloads as you wanted to! :)