Sandesh Kini

Team

Upvoted Show discounted price if preorder has a discount Upvoted Link preorder offer to collection Created Multi-language support for product names in back in stock alerts Upvoted Support for translations via Langify or Translate & Adapt Commented on Email to usHey there! Thanks for the feedback. You can already do this in STOQ with a feature to get notified anytime a customer signs up on your store. Setting it up is simple - 1. Go to Back in stock alerts > Customize form 2. Click ‘Form content’ 3. Check the box next to “Get notified wh…Commented on Add preorder products based on Type or VendorUpdate - You can now select products by collection! We are working on more updates for other types too. Appreciate the feedback!Commented on Shopify MarketsShopify Markets support is now live on STOQ! To get started, check out this guide - https://restockrocket.crisp.help/en/article/send-back-in-stock-alerts-when-products-are-restocked-in-a-specific-market-nmv66o/Commented on Quick Way to See if Customers DownloadedHey everyone! You can now easily see if a customer downloaded their file by looking at the “Dowloads” column in your Order list. :)Commented on Custom message or instructions per productYou can now add a custom message easily to any product or variant in Filemonk. To get started, select “Digital products” > Edit or add one > Click “Add message” in the right pane :)Commented on Please fix the following:Hey there! Sorry to hear you’re facing trouble. Reach out to our team via live chat or email (support@filemonk.io) and we’ll get this fixed for you ASAP. :)Commented on You should be able to download quanity people want to get a sense of number of units needed.Quantity is now visible in all CSV reports from Stoq. :)Commented on Restrict Notification to specific productsHey there! You can exclude products in 2 ways - 1. You can hide the Notify me button on products by setting a tag on them: https://restockrocket.crisp.help/en/article/showhide-notify-me-button-on-specific-products-1q9drxf/ 2. You can disable alerts for specific products in Report…Commented on Custom domain for file linksHey everyone! This feature is now live. You can use your own store domain to let customers retrieve their files. More here: https://filemonk.crisp.help/en/article/use-your-own-branded-link-to-access-downloads-vtoi9h/Commented on Hide thank you page download button on non-digital productsHey there! Appreciate the feedback. The Download button on Thank You page will not appear on products that don’t have files linked. Perhaps you are referring to the Order Confirmatiton email? Would love a confirmation so I can figure out the issue and help you out :) @rustysgifts…Commented on Connect stock quantities in reportsHey there! This feature is now live; you can see the inventory for a variant in Products in Demand, allowing you to make better decisions when sending back in stock alerts :)Commented on Send customers email when licence keys become available againHey there! Thanks for the feedback. After uploading new licence keys, you should be able to notify your customers again by going to Orders > Select orders > Send email. Would that help?Commented on Retraso en la entregaThank you so much for the feedback. As of June, this has been fixed. Now if you enable fraud/high risk order detection, Filemonk will block all downloads - including licence keys - until we get enough information from Shopify about the order. :)Commented on Custom download domain & faviconHey there! You can do this with Filemonk today. You can send customers to your store to download their files when they click the link in their email: https://filemonk.crisp.help/en/article/use-your-own-branded-link-to-access-downloads-vtoi9h/ Please try it out and let me know how…Commented on Download Page on your storeHey everyone! Thanks so much for the feedback here. This feature is now live on Filemonk; you can use your own store's page to process downloads instead of a Filemonk page. It's super easy to set up, and we're more than happy to help you with it! :D Use your own store for downloa…Commented on 'Notify me' button on search page & other sectionsNotify me and Preorder buttons can now be added to Search page, featured product, quick view and more! Reach out to us via Support if you need these set up for your store. :)Commented on Add 'preorder' note to cart pageHey there! Thanks for the feedback. When your customers add a preorder to their cart, it should show the offer name underneath and you can customize it to clearly say that it's a preorder item. You can set this up in Preorders > Edit > Offer name. Can you check that and let me kn…Commented on Send notification to store owner every time a customer receives a back in stock notificationHey there! This feature is built into Stoq today. You can enable it in Settings > Reports > 'Get notified when a customer registers' See more about it in our help centre here: https://restockrocket.crisp.help/en/article/get-notified-when-customer-signs-up-for-a-back-in-stock-aler…Commented on Preorder messagesThis feature is now live! You can add shipping information per product in the 'Shipping' tab for a preorder offer! Try it out and let us know how it goes! :D Commented on Pre-ordersPreorders is now live on Stoq! Head to 'Preorders' in the left menu bar to get started. It's packed with features, super affordable and designed to help you earn revenue today. 1. Any offer type: Sell preorders, backorders, special orders or any other type of offer easily. 2. Fle…Commented on Allow for plain text back in stock emailsHey there! Appreciate the feedback. We don't have plans for this at the moment, but it's a great idea. I have this noted down for us to look into in future releases. :)Commented on Show balance of licensesHey there! Appreciate the feedback; this will be added in the next update. The counts will be more clear and it will have a remaining total too. At the moment, stock can't be linked to licence key counts in Filemonk. We'll make sure to figure this out in an update later this year…Commented on Adding A ProductHey there! Appreciate the feedback, and totally understand it's not ideal. We have an update coming out in Q2 that will make the 'Add product' flow a lot smoother, and it will also increase the count of products visible in the list. We're about halfway through preparing that upda…Commented on Bulk file deletionHey there! Appreciate the feedback. This was fixed in a recent update to Filemonk; you can now multi-select files and delete them as needed. I totally understand this was an inconvenience before, and I hope it's much better now. :)Commented on Handle refunded/cancelled ordersHey everyone! We added a new feature to automatically revoke access for refunds, partial refunds and cancellations in orders. Filemonk will track these cases and remove full access or allow partial access to downloads. Here's a quick guide on setting it up: https://filemonk.crisp…Commented on Flag high risk ordersHey everyone! We rolled out a feature for this recently. Filemonk can now review high risk orders and block access for them automatically. You can then enable access to downloads as needed. See more in our Help Centre article here: https://filemonk.crisp.help/en/article/disable-a…